Privacy Policy | Ahlan Rent A Car LLC

1. Introduction

Welcome to Ahlan Rent A Car LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at ahlanrentacar@gmail.com.

When you visit our website ahlanrentacar.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you provide to us such as name, address, contact information, and payment details. We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services.

Personal Identification (Name, Date of Birth, Nationality)
Contact Information (Email address, Phone number, Address)
Passport copy with original in hand
Driving license copy with original
Credit card pre-authorization (Preauth)

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To facilitate car rental bookings and account creation.
To verify your identity and driving eligibility.
To process payments and security deposits.
To contact you regarding your rental or for customer support.
To comply with UAE RTA regulations and police requirements.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This may include sharing data with:

The Roads and Transport Authority (RTA) UAE.
Dubai Police and relevant governmental bodies.
Insurance providers for coverage purposes.
Payment processors for secure transactions.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

According to the laws of the UAE, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. You can request these actions by contacting our customer support.